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Knowledge base
Bookkeeper
Importing Data
4
Importing QuickBooks Data
Bookkeeper Quickbooks Integrator
QODBC QuickBooks database driver
Post integration tasks
Current
60
Creating a Backup and Restoring from a Backup File
Why is it when I click the Find button in the Invoice screen, I still see old invoices that have already been paid? (KB010021)
When I try to open the program I get Error 35 (KB010025)
When I open the program I receive the error "Error 999 occurred in object u_std_trans_obj at line 0". (KB010029)
When I enter in the FUT and SUT, there are not enough decimal places, why? (KB010030)
See all 60 articles
Tax Tables
1
State taxes appear too high for an employee that started in 2011. (KB010000)
Checksoft
Current
36
When printing 3 checks per page on personal size checks (#8000 or #8100),the MICR line drops a small amount on each check. (KB011011)
When I print checks, the Payee information is printing in Gibberish. (KB011012)
Program does not finish installing (KB011014)
I'm getting an error about MSVCIRT.dll (KB011016)
I want to print a check from my Accounting program. How do I design a Compatible Check in CheckDesigner program? (KB011018)
See all 36 articles
Checksoft 2013 v13
1
The MICR shifts far to the right or far to the left sometimes when printing. How do I fix it? (KB011013)
Checksoft 2012 v12
1
CheckDesigner 2012 prompting for serial number after installing Windows 8.1 update. (KB044000)
MyInvoices & Estimates
Current
73
While creating an Invoice, when I start typing in the "Description" column, it auto completes with the matching existing description. How do I remove the auto complete option for "Description" column? (KB012003)
While charging credit cards, its frequently interrupted and times out. How can I set the time out interval? (KB012004)
When restoring from backup you get an error message can not create customer file. (KB012006)
When I try to access reports, the program "freezes" and my mouse cursor becomes a permanent hourglass (KB012008)
When I print, the letter "A" appears instead of a check mark on my invoices (KB012009)
See all 73 articles
MyInvoices & Estimates v9
1
Getting an "Error installing ikernel.exe at 0x (any number)" when installing MyInvoices & Estimates. (KB012002)
Small Office/Home Office
MyDatabase
56
How to tell if a program is Windows Vista 64-bit compatible. (KB016000)
Why do I have no Output Forms to choose? (KB016001)
Why can't I see "Notebox"-type fields on the Data Table? (KB016002)
Why can I not open my database file directly from a burned CD? (KB016003)
Why can I not choose to total any fields on my reports? (KB016004)
See all 56 articles
MyLabel Designer Deluxe v9
7
Adding a Barcode (KB017054)
How to tell if a program is Windows Vista 64-bit compatible. (KB017052)
Importing data from other programs (KB017051)
Installing Adobe Acrobat Reader (KB017050)
Skipping labels on the first page (KB017049)
See all 7 articles
My Professional Business Cards
24
What is "Newsflash/Intercom" and how do I delete it? (KB014001)
On Windows XP, my program stalls during installation. (KB014002)
Program does not finish installing (KB014003)
I'm getting an error about MSVCIRT.dll (KB014005)
I have a new program that I have already registered it, but I am still being asked to register it. How do I tell the program to stop asking me to register? (KB014008)
See all 24 articles
MyAttorney
19
Where do I find all the Miscellaneous Letters and Letter templates that are described on the box? (KB015001)
What does the Interest Financial Calculator do? (KB015002)
What are the system requirements for MyAttorney? (KB015003)
Updates (KB015004)
Printing options (KB015005)
See all 19 articles
MyLogo Maker
8
Saving a logo document (KB018000)
Online Resources Section in the Help Menu (KB018001)
How to tell if a program is Windows Vista 64-bit compatible. (KB018002)
How do I export my logo's? (KB018004)
Hot Key's (KB018005)
See all 8 articles
MyUltimate Organizer
7
I cannot synch my Pocket PC with My Ultimate Organizer (KB019000)
How to tell if a program is Windows Vista 64-bit compatible. (KB019001)
How do I synchronize my PDA device with the program? (KB019002)
How do I enter new Expenses in the program? (KB019003)
How do I create a Calendar Report? (KB019004)
See all 7 articles
Utilities
Registry Utilities
10
Why did my system restore points disappear? (KB020000)
Troubleshooting Windows System Backup and Restore. (KB020001)
How to restore repaired problem. (KB020002)
How to restore from a system restore point. (KB020003)
How to restore from a Registry Utilities backup. (KB020004)
See all 10 articles
Marine Aquarium
4
What are the System Requirements for Marine Aquarium Deluxe 3.0? (KB013002)
After installing, there is no option for the Marine Aquarium screen saver in the Screen Saver Settings on Windows Vista 64bit system. (KB013003)
After adding the 30 fish, the Marine Aquarium Deluxe 3.0 has started freezing the computer. How do I fix this? (KB013004)
Marine Aquarium shows incompatible after upgrading to OS X 10.8 (Mountain Lion). (KB013000)
Other
General
12
Component Transfer Error : 0 (KB000002)
I have emailed a question to Technical Support and have not received an answer. (KB000001)
"Error extracting support files" (KB000003)
"Error loading type library-DLL" (KB000004)
"Access is denied" (KB000005)
See all 12 articles
Discontinued
Bookkeeper 2011 v10
2
State taxes appear too high for an employee that started in 2011. (KB010019)
How to upgrade from Bookkeeper 10.0.0.7 to 11.0.0.2. (KB010020)
Bookkeeper 2010 v9 and Earlier
18
When I try to print Form W-2 or Form 1099 I get an error "The Tax Form for the selected year is not available". Is there a patch? (KB010004)
I'm having problems with Bookkeeper 2006 version 5, is there a patch? (KB010005)
How do I Import my Customer's/Vendor's List into Book Keeper 2006? (KB010006)
What are the new features in the Bookkeeper 2007 version? (KB010008)
I am using Bookkeeper 2007. When I try to print Form W-2 or Form 1099 I get an error "The Tax Form for the selected year is not available". Is there a patch? (KB010009)
See all 18 articles
Checksoft 2010 v10 and Earlier
9
What is "Newsflash/Intercom" and how do I delete it? (KB011007)
After upgrading Quicken to the release 4, Check Designer 2005 v4 gives me the following error: "The accounting program you're using isn't supported by the currently installed version of Check Designer. To use your account…" (KB011003)
When updating from a previous version to Check Designer 2006 version, the program crashes or gives an error message and fails to update the templates (KB011001)
I’m having trouble printing a compatible deposit slip from QuickBooks 2006. Is there a patch? (KB011002)
The CheckDesigner Printer can't print from the program you are using. Please choose another printer. How do I fix this error? (KB011004)
See all 9 articles
MyInvoices & Estimates v8 and Earlier
3
Patch for 6.x users (KB012000)
While creating custom labels, I get an error "Binary File Failed to Open onWritForm". How can I fix it? (KB017006)
I see strange behavior when I use the Insert Line and Move Line features (KB012001)
MyLabel Designer v8 and Earlier
42
Why can I not open my database file directly from a burned CD? (KB017005)
When I try to import an external list, all my field headers import as one line of text instead of separate fields to assign. (KB017008)
When I try to customize my label size, I get error "Binary file failed to open up WriteForm: access denied". How do I fix this? (KB017009)
When I print to a spool-feed printer, the printout skips over labels and prints on every 12th label (KB017010)
What is "Newsflash/Intercom" and how do I delete it? (KB017011)
See all 42 articles
MyLabels
5
"...Disk space is getting very low on this drive. You may experience problems if you try to save new data." (KB017001)
"A device attached to the system is not functioning. The numbers.dll file is linked to missing export mfc42.dll:6571" (KB017004)
General Support Information for MyLabels (Serial # 2200) version 3.0.0A or 3.0.0B (KB017000)
I am reinstalling an old program. What is my program Registration Number / Unlock code / Customer Number? (KB017002)
Error: "(program) caused an invalid page fault in module mfc42.dll" (KB017003)
WebEasy 10
WebEasy
1
WebEasy Video Tutorials