Avanquest Technical Support

Bookkeeper 2011 v10 2

• State taxes appear too high for an employee that started in 2011. (KB010019)
• How to upgrade from Bookkeeper 10.0.0.7 to 11.0.0.2. (KB010020)

Bookkeeper 2010 v9 and Earlier 18

• When I try to print Form W-2 or Form 1099 I get an error "The Tax Form for the selected year is not available". Is there a patch? (KB010004)
• I'm having problems with Bookkeeper 2006 version 5, is there a patch? (KB010005)
• How do I Import my Customer's/Vendor's List into Book Keeper 2006? (KB010006)
• What are the new features in the Bookkeeper 2007 version? (KB010008)
• I am using Bookkeeper 2007. When I try to print Form W-2 or Form 1099 I get an error "The Tax Form for the selected year is not available". Is there a patch? (KB010009)

View all 18

Checksoft 2010 v10 and Earlier 9

• What is "Newsflash/Intercom" and how do I delete it? (KB011007)
• After upgrading Quicken to the release 4, Check Designer 2005 v4 gives me the following error: "The accounting program you're using isn't supported by the currently installed version of Check Designer. To use your account…" (KB011003)
• When updating from a previous version to Check Designer 2006 version, the program crashes or gives an error message and fails to update the templates (KB011001)
• I’m having trouble printing a compatible deposit slip from QuickBooks 2006. Is there a patch? (KB011002)
• The CheckDesigner Printer can't print from the program you are using. Please choose another printer. How do I fix this error? (KB011004)

View all 9

MyInvoices & Estimates v8 and Earlier 3

• Patch for 6.x users (KB012000)
• While creating custom labels, I get an error "Binary File Failed to Open onWritForm". How can I fix it? (KB017006)
• I see strange behavior when I use the Insert Line and Move Line features (KB012001)

MyLabel Designer v8 and Earlier 42

• Why can I not open my database file directly from a burned CD? (KB017005)
• When I try to import an external list, all my field headers import as one line of text instead of separate fields to assign. (KB017008)
• When I try to customize my label size, I get error "Binary file failed to open up WriteForm: access denied". How do I fix this? (KB017009)
• When I print to a spool-feed printer, the printout skips over labels and prints on every 12th label (KB017010)
• What is "Newsflash/Intercom" and how do I delete it? (KB017011)

View all 42

MyLabels 5

• "...Disk space is getting very low on this drive. You may experience problems if you try to save new data." (KB017001)
• "A device attached to the system is not functioning. The numbers.dll file is linked to missing export mfc42.dll:6571" (KB017004)
• General Support Information for MyLabels (Serial # 2200) version 3.0.0A or 3.0.0B (KB017000)
• I am reinstalling an old program. What is my program Registration Number / Unlock code / Customer Number? (KB017002)
• Error: "(program) caused an invalid page fault in module mfc42.dll" (KB017003)