If your credit card transactions are frequently interrupted, you might need to increase your time-out interval to allow for a slow internet connection.

  1. Open the File menu and choose Preferences and Properties to open the Preferences and Properties dialog.
  2. Click the Card Services tab to display the Card Services properties.
  3. Enter the number of seconds to wait before interrupting the processing of a credit card transaction. You can enter between 30 and 300 seconds in the box.
  4. Click OK.