You may use your Invoices program to send copies of invoice information to your customers via e-mail. To do so requires an e-mail service provider that uses the industry-standard POP3 protocol to send and receive e-mail to your e-mail account. Not all providers use POP3 - some use their own proprietary systems to e-mail management. Because of this, some e-mail services will not allow you to send e-mails from your Invoicing program.


The following providers will not work with the e-mail feature of this program:

  • Americal Online (AOL)
  • Microsoft Network (MSN)
  • Hotmail
  • Yahoo! (POP3 access is available with their premium e-mail service, however)
  • Any web-based e-mail provider


If you have a POP3-based e-mail account, you need to configure the settings in your Invoicing program to send e-mail. Do this by selecting the File menu and choosing Email and then Preferences


From Name: this is the name you want to appear on the email for who the email is "From"


From Email Address: this is the email you want to appear on the email for who the recipient can reply to. It must be the primary email address for the ISP account you are using to send emails from, and it must have the same user ID and password that you put in the User ID and password fields.


Send Copy To: this tells the program to "CC:" all e-mails to another address (such as your own to retain a digital copy).


SMTP Mail Server: this is the name of the SMTP mail server your ISP would let you access to send emails. This is a name usually in the form smtp.mail.ispname or something similar. Please contact your ISP's Technical Support for this setting.


POP3 Mail Server: this is the name of the POP3 mail server your ISP uses to receive emails for your account. This is a name usually in the form pop3.mail.ispname or something similar. Please contact your ISP's Technical Support for this setting.


Domain Name: this is the name of your ISP's internet domain, like "mailhouse.com" or "ispname.com". Often this is the ending of your email address, after the "@" symbol. If you are unsure about this setting, please contact your ISP's Technical support.


Password: this is the password for your email account or your ISP's access password for your connectivity settings. If you are unsure about this setting, please contact your ISP's Technical support.


To verify what these server settings and domain info are for your email account that you are using to send FROM, please contact the technical support for your ISP and ask about the kind of connectivity privileges you have as an email subscriber, and whether or not you have the access ability to use a third party mailing program to send mass emails from your account. Not all ISP's will let you do this, so you will want to double-check. If you do, have them tell you the exact SMTP server name, POP3 server name, and domain name for their network. You will also want to verify that your username and password are correct as well. If they cannot assist you, or they indicate that you cannot perform this kind of function as one of their subscribers, then you would not be able to use this program for emailing.