Current

On Windows XP, my program stalls during installation. (KB012015)
On Windows XP, my program stalls during installation. Typically this has to do with a conflict with another program (or programs) running in the backg...
Mon, Jun 9, 2014 at 10:47 AM
Program does not finish installing (KB012016)
Most likely there is a program running in the background of your computer that is preventing you from installing the program properly. Please try the follow...
Mon, Jun 9, 2014 at 10:48 AM
No *.INV files found in Backup (KB012018)
When trying to restore a Backup file, the program may report the following error message: No *.INV files found in Backup This happens for one of...
Mon, Jun 9, 2014 at 10:48 AM
My Report icons have disappeared (KB012019)
The reports display in a two-panel window by choosing the View menu and selecting Reports.. There is a pane on the left that displays the names of the repor...
Mon, Jun 9, 2014 at 10:48 AM
My dollar amounts are not printing out on my Reports (KB012021)
If totals do not print on your reports, you may have to change your printer settings before printing. Start your Invoicing program. Open the View menu ...
Mon, Jun 9, 2014 at 10:51 AM
I'm getting an error about MSVCIRT.dll (KB012023)
Please follow these instructions carefully and they should resolve your issue. Uninstall the program by going to "Control Panel -> Add/Remove pro...
Mon, Jun 9, 2014 at 10:51 AM
I have a new program that I have already registered it, but I am still being asked to register it. How do I tell the program to stop asking me to register? (KB012026)
We apologize for any inconvenience to you. When you register your program on our website, at the end of the registration process, a communication should be ...
Tue, Aug 5, 2014 at 8:26 AM
I don’t want to print the Return Address on my envelopes. How can I remove the return Address? (KB012027)
Unfortunately, there is no straight forward way of excluding the return address while printing the envelopes. We’ll try to include this feature in the next ...
Mon, Jun 9, 2014 at 10:52 AM
I cannot enter a payment because there is a thick scroll bar blocking the payment entry field (KB012028)
This problem happens when you have set your Windows Fonts, or "Display Scheme" to include fonts that are significantly larger than the standard Wi...
Mon, Jun 9, 2014 at 10:52 AM
I cannot choose to print multiple copies of an invoice (KB012029)
The option to print multiple copies of the invoice does not work with some printers. If the option is grayed out when you try to print your invoices, then t...
Mon, Jun 9, 2014 at 10:52 AM