In order to correct/reverse an applied payment to your invoice, please follow the instructions below:

  1. Click on the "Payments" tab
  2. Select the name of the customer from the drop down list
  3. Click on the "Payment History" button
  4. Select the wrong payments entered and click on the "Remove from Payment History" button
  5. Click "Yes" to the confirmation and press "Ok"
  6. Now click on the "Distribution" section next to the invoice which needs to be corrected
  7. Enter the amount in negative. For example if you are making a correction of $50, then in the distribution section you should enter -50.
  8. Click once in the "Payment" field. This will activate the "Apply Payment" button.
  9. Click on "Apply Payment".

This will correct your payments.