"The account name must only include A-Z, a-z, 0-9, #, _, ‘, -, and space." (KB011036) : Avanquest Technical Support

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Modified on: Mon, Jun 9, 2014 at 10:13 AM

The program does not allow for the user to enter any character in the account information window other than:

Capital and lowercase letters A-Z and a-z.

Numbers: 0-9.

And certain symbols, such as: #, _, ‘, -, and space.

If you continually get the error message while entering in your account information, only use letters.

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