When I reinstall bookkeeper to start over with new information, the information I previously entered is still there. How do I remove this information? (KB010027)
To completely start over, you must perform a clean installation of the program. Directions on how to do that can be found in this article: How can I comple...
Tue, Aug 19, 2014 at 12:04 PM
I am getting the following error: "Error: 39, Occurred in object uo_check_tab contained in uo_check_tab during the of_set_client_info process at line 13" (KB010048)
This is an bug in Bookkeeper and occurred because there was a quote or apostrophe (" or ') added to the name of the company, or one of the bank acc...
Sat, Oct 11, 2014 at 9:49 AM
How do I delete a company in Bookkeeper? (KB010058)
The program does not have a feature that will allow you to delete a single company. It is recommended that you instead create a new company and avoid workin...
Thu, Sep 18, 2014 at 12:06 AM
How can I completely remove and reinstall Bookkeeper? (KB010064)
To completely start over, you must uninstall Bookkeeper, delete the "Bookkeeper" directory, and then reinstall the program. Warning: This will d...
Mon, Jun 9, 2014 at 9:42 AM
How do I buy MICR toner or blank and pre-printed stock for checks and invoices? (KB010062)
Avanquest is proud to provide a complete fulfillment site to support your key small business software titles. You can easily find the correct checks, envelo...
Tue, Jul 15, 2014 at 7:52 AM
"How/Where can I get the blank Forms for W-2, 1099 or 940?" (KB010072)
In order to place an order for W-2, 1099 or 940 forms please visit our website at:
Tue, Jul 15, 2014 at 7:52 AM
I am reinstalling an old program. What is my program Registration Number / Unlock code / Customer Number? (KB010047)
Customers who have installed or reinstalled older MySoftware or ProVenture programs may be asked to register or unlock the software upon opening the program...
Tue, Jul 15, 2014 at 7:51 AM
How do I place a logo onto my preprinted checks or invoices or statements? (KB010053)
Your logo will be printed FREE if you order pre-printed checks, invoices or statements from the MySoftware Forms Division. Great savings are now a...
Wed, Sep 17, 2014 at 7:35 AM
When I print an invoice, the bottom part of the invoice does not print. How do I correct this? (KB010028)
The printing mechanism of some models of Hewlett-Packard "DeskJet" Printers, as well as some other manufacturers' inkjet-style printers, are b...
Wed, Jul 9, 2014 at 12:37 PM
Where is my program manual? (KB010024)
Many MySoftware and ProVenture programs ship with a 1 or 2 page pamphlet called the "Getting Started Quickly" Guide in the program box. This "...
Tue, Aug 5, 2014 at 7:51 AM