On Windows XP, my program stalls during installation.


Typically this has to do with a conflict with another program (or programs) running in the background. Often installing while startup items are turned off using Windows Diagnostic startup allows a full and successful installation. Please try the following:


  1. Cancel the installation
  2. Go to "Start" | "Run," type msconfig and click OK
  3. Make note of the chosen startup - it will be either Normal, Diagnostic, or Selective
  4. Choose Diagnostic, click "Apply," (wait for the hourglass to go away, which can take several seconds) and then click "Close," and when prompted to restart, do so
  5. After the computer restarts, close both windows that appear regarding Diagnostic mode
  6. Install the program
  7. If/when prompted to restart after the installation, choose "No"
  8. Go to "Start" | "Run," type msconfig and click OK
  9. Re-select the startup mode you made note of in step 3, click "Apply" and then click "Close" and when prompted to restart, do so