Using HTML-Based Help on Windows XP with Service Pack 2

The new security settings in Service Pack 2 for Windows XP block the active content in the HTML-based help. The active content helps you navigate the help topics and allows the program to open the help topic that relates to a dialog when you click a Help button. When it is blocked, you cannot use the HTML-based help. To un-block it:

The following procedure will allow active content to run on your computer when the file with the active content is already on your computer. This does not affect active content on CDs or on the Internet.

Allowing Active Content on Your Computer

  1. Start Internet Explorer.
  2. Open the Tools menu and choose Internet Options.
  3. Click the Advanced tab.
  4. Scroll down to the Security settings and check the box to Allow active content to run in files on My Computer and then click OK.


If the Help file continues to fail when you try to access it with this an error such as the following:

Cannot find 'C:\Program Files\MySoftware\name_of_program\name_of_program.htm.?0' Make sure that the path or Internet address is correct.

Click on the "MYSWHelpComp.dll" link below to download the file to C:\Program Files\Common Files\MySoftware

When asked to replace the file of the same name, click Yes.