A user may get an error message like the following when trying to restore a Backup file:
The selected file does not contain valid information for **file name 1**. However, this file does contain valid information for **file name 2**. If you want to restore **file name 2** you must first open the file.
This means that you have not exactly matched the file name of the currently open Invoices file with the stored Backup's Invoices file name. The program can only restore a Backup if the file names match exactly.
The correct file name of the invoices file you want to restore is what is listed where **file name 2** is in the message. Jot down this correct file name to use later and close the message window. Also close out of the Restore from Backup dialog for now.
Go to the File menu and select New File. In the File Name entry, type in the correct invoices file name that you want to restore and click Open (if you get a message indicating that that file already exists, choose to make the new file in a different folder, such as your My Documents folder).
Now, go to the File menu and select Restore from Backup to try and restore your file again. If you have gotten the file name correct this time, you should see the message:
"Restoring from backup will replace the contents of your current files and could result in lost data. Are you sure you want to continue?"
This means that you have successfully identified the proper filename and Backup file. Click "Yes" to proceed with your Restoration and you should see your invoices, customers products on their appropriate program tabs. You are now done.
If you still get the message "The selected file does not contain valid information for **file name 1**. However, this file does contain valid information for **file name 2**. If you want to restore **file name 2** you must first open the file." then you still have the invoice file name wrong. Go back and double-check your file name, make a new file as specified above and continue with your restoration.