Regarding your issue, please follow these instructions very carefully and hopefully that should resolve your issue.


  1. Uninstall the program by going to "Control Panel -> Add/Remove programs"
  2. Close all the running programs
  3. Double click on "MyComputer"
  4. Go to "C:\" -> "Windows" -> "System"
  5. Within this folder you'll see a file called "MSVCIRT.dll"
  6. Right click on the file and left click on "Rename"
  7. Rename this file to "MSVCIRT.old"
  8. Close all the window (Do NOT restart your computer)
  9. Put the installation disc in and install the program again.