Current

I have Windows XP, and when I try to use the Help in the program, it does not work. What is wrong? (KB010044)
Using HTML-Based Help on Windows XP with Service Pack 2 The new security settings in Service Pack 2 for Windows XP block the active content in the H...
Tue, Jul 15, 2014 at 7:48 AM
How do I use CheckDesigner to print checks from Bookkeeper? (KB010050)
Printing Checks using CheckDesigner It is possible to use the trial version of the CheckDesigner program which is included on the Bookkeeper 4.0 CD ...
Tue, Jul 15, 2014 at 7:49 AM
I am getting an error: "Error 999 occurred in object u_std_trans_obj at line 0" (KB010049)
To correct this error, you must download the latest version of the Microsoft Data Access Components (MDAC) bundle from Microsoft's website. MDA...
Tue, Jul 15, 2014 at 7:49 AM
How do I enter previous year to date payroll information? (KB010055)
Payroll data must be entered into the program by setting up an employee and entering in their payroll checks 1 at a time according to their pay period sched...
Thu, Oct 2, 2014 at 1:33 PM
How do I know if my program will work with Vista? (KB010054)
Please check on this link to see if your program will run on Vista. http://www.avanquestusa.com/vista/ Maintenance updates, and version upgrades...
Tue, Jul 15, 2014 at 7:50 AM
"Clacadv.dll (or Clacstmp.dll) does not exist" error message during start of program. (KB010077)
This error indicates that some system DLL files are not up-to-date and the program cannot run properly. To correct this, you need to download two new system...
Tue, Jul 15, 2014 at 7:50 AM
"(Program) caused an invalid page fault in module kernel32.dll" (KB010079)
When the user first installs and tries to open a MySoftware or ProVenture program, the program may fail immediately and report the following error message: ...
Tue, Jul 15, 2014 at 7:50 AM
Why are the withholdings not being taken out of my payroll checks? (KB010022)
First, make sure you have not selected the exemptions for those employees that you are trying to generate payroll data for. Click on the Employees tab. ...
Fri, Oct 3, 2014 at 7:39 PM
When I try to enter transactions I receive the error "You cannot enter a transaction prior to a year end close." (KB010026)
Bookkeeper will not allow any transactions prior to 1 year before the date you specify as the next year end. For example, if you specify your next y...
Tue, Sep 23, 2014 at 12:26 PM
When I reinstall bookkeeper to start over with new information, the information I previously entered is still there. How do I remove this information? (KB010027)
To completely start over, you must perform a clean installation of the program. Directions on how to do that can be found in this article: How can I comple...
Tue, Aug 19, 2014 at 12:04 PM