Current

Why is it when I click the Find button in the Invoice screen, I still see old invoices that have already been paid? (KB010021)
After upgrading from version 3.x to version 4.0.0.0, you may notice that your invoices that you previously applied payments to in full still appear in your ...
Mon, Jun 9, 2014 at 9:10 AM
When I try to open the program I get Error 35 (KB010025)
In order to resolve this issue, please try the following steps: Windows XP Double-click on the My Computer icon on your desktop or click on t...
Sun, Oct 12, 2014 at 9:27 PM
When I open the program I receive the error "Error 999 occurred in object u_std_trans_obj at line 0". (KB010029)
To resolve the 999 error try the following: Click Start the go to Control Panel . Double-click the ODBC Settings icon.This may be in the Administra...
Mon, Aug 25, 2014 at 2:14 PM
When I enter in the FUT and SUT, there are not enough decimal places, why? (KB010030)
When entering the Federal Unemployment Tax (FUT) or State Unemployment Tax (SUT) in Bookkeeper, you need to input the value as a percentage rather than a de...
Mon, Jul 21, 2014 at 7:50 AM
When I attempt to print W-2,1099, or other tax forms I receive the error message "The tax form for the selected year is unavailable!" Is there a patch? (KB010031)
There is no patch available for Bookkeeper 2004 (3.x versions) for printing W-2, 1099 or 940 forms for the year 2006. In order to print the W-2 and ot...
Wed, Sep 3, 2014 at 4:37 AM
What is the default password for Bookkeeper? (KB010032)
The default password is "password" without the quotes. When you first begin using Bookkeeper 2005 or when you use Company and then go to New...
Mon, Jun 9, 2014 at 9:02 AM
What is "Newsflash/Intercom" and how do I delete it? (KB010033)
Newsflash / Intercom is a one-way communication. No data or information is ever sent from your computer to us or anyone else. Newsflash / Intercom is update...
Mon, Jun 9, 2014 at 9:02 AM
The program asks me to enter a "Password". What is my password? (KB010035)
When you install and run Bookkeeper for the first time, you will be prompted to create a password. It is important that you remember this password, as the c...
Sat, Aug 30, 2014 at 11:59 AM
The Accounts Receivable and Invoice screen are greyed out. How can I enable them? (KB010036)
When first using Bookkeeper, if the Accounts Receivable and Invoices screens are not highlighted/selectable or they appear "grayed out", you must ...
Thu, Jul 31, 2014 at 6:40 AM
Some of the fields are black on my W-2 form in Bookkeeper. (KB010037)
This is a known issue with Bookkeeper v7 and earlier. The issue has to do with the font color chosen on your Windows Desktop theme. Please do the following:...
Mon, Jun 9, 2014 at 9:03 AM