Current

Getting an "Error loading type library-DLL" when installing Bookkeeper. (KB010074)
Please see the following KB article: "Error loading type library-DLL" (KB000004)
Tue, Jul 15, 2014 at 12:38 PM
Getting an "Access is denied" when installing Bookkeeper. (KB010078)
Please see the following KB article: "Access is denied" (KB000005)
Tue, Jul 15, 2014 at 12:55 PM
Getting an "Error installing ikernel.exe at 0x (any number)" when installing Bookkeeper. (KB010075)
Please see the following KB article: "Error installing ikernel.exe at 0x (any number)" (KB000006)
Tue, Jul 15, 2014 at 12:45 PM
Getting an "Unhandled Exception Error 0x80070725: Incompatible version of the RPC stub" when installing Bookkeeper. (KB010068)
Please see the following KB article: "Unhandled Exception Error 0x80070725: Incompatible version of the RPC stub" (KB000007)
Tue, Jul 15, 2014 at 12:42 PM
Recommended Tax Table update for Bookkeeper 2011 & 2012 only (2012-07-23). (KB010080)
This is a recommended Tax Table update for Bookkeeper 2011 & 2012 only. Please download and install the update. Note: This update will also correct the...
Tue, Jul 15, 2014 at 7:44 AM
"Invalid license key" error with Bookkeeper v10. (KB010071)
If you are receiving an "invalid license key" error message on launch of Bookkeeper v10, please contact our Technical Support. They will be able ...
Thu, Oct 16, 2014 at 7:32 PM
Why are the company, bank, and MICR information not appearing on the printed checks/paychecks? (KB010023)
Depending on the version of Bookkeeper, there may be 2 options for printing checks. I. Printing Checks Using Pre-Printed Check Stock from NEBS or De...
Thu, Aug 28, 2014 at 8:16 AM
Social Security and Medicare taxes appear to be deducted incorrectly in Bookkeeper. (KB010038)
There is an issue where the reporting in Bookkeeper is showing Social Security and Medicare taxes being deducted incorrectly. The problem is with the report...
Tue, Jul 15, 2014 at 7:45 AM
My printer won't print in ANY program (Lost LPT1 port) (KB010040)
The loss of the LPT1: port can occur on Windows 2000/XP when deleting the "Greatland Driver" printer driver when there were documents still remain...
Tue, Jul 15, 2014 at 7:45 AM
Upgrading BookKeeper from 11.0.0.1 to 11.0.0.2. (KB010034)
If the Update button under the Utilities menu is greyed out and you cannot update to version 11.0.0.2, you can manually update with the following steps: ...
Tue, Jul 15, 2014 at 7:46 AM