Current

Program does not finish installing (KB010039)
Most likely there is a program running in the background of your computer that is preventing you from installing the program properly. Please try the follow...
Fri, Oct 10, 2014 at 9:13 AM
Is it possible to apply credits to a vendor's account using the Payables section of the program? (KB010041)
Unfortunately this feature has not yet been implemented into the program, so there is not a way to enter in a negative amount, or over pay for a payable ite...
Fri, Jul 11, 2014 at 8:12 AM
Is Bookkeeper synchronized with my real bank account? Why do I have to enter my bank information? (KB010042)
Bookkeeper is not synchronized with your real bank account information. However, in order to enter the program to use it, the program requires you to enter ...
Mon, Jun 9, 2014 at 9:15 AM
I'm getting an error about MSVCIRT.dll (KB010043)
Please follow these instructions carefully and they should resolve your issue. Uninstall the program by going to "Control Panel -> Add/Remove pro...
Mon, Jun 9, 2014 at 9:13 AM
I have a new program that I have already registered it, but I am still being asked to register it. How do I tell the program to stop asking me to register? (KB010046)
We apologize for any inconvenience to you. When you register your program on our website, at the end of the registration process, a communication should be ...
Tue, Sep 16, 2014 at 4:21 PM
How do I setup email options for my customers? (KB010051)
In order to setup an invoice to send through email to your customers, follow the instructions below: Click on the “Sales Tasks” option under “Navigator”...
Mon, Jun 9, 2014 at 9:17 AM
How do I send an Invoice or Estimate through Email? (KB010052)
Before you can send invoices through email, you need to set up each customer to receive invoices through email. Invoices are sent as text or PDF attachments...
Thu, Oct 2, 2014 at 11:12 AM
How do I Delete or Void a check? (KB010056)
Bookkeeper does not allow you to "delete" a check. If you make a mistake or need to remove a check for any reason, you will need to VOID the check...
Mon, Jun 9, 2014 at 9:18 AM
How do I delete an invoice in Bookkeeper? (KB010057)
In order to delete an invoice please follow these instructions: Click on the "Invoice & Estimates" tab. Click on "Find" button...
Mon, Jun 9, 2014 at 9:18 AM
How do I deduct local taxes from payroll checks if the locality that I need is not listed? (KB010059)
Bookkeeper does not have all the tax rates for all localities, so if your local tax is not in the tax tables, you will need to create this manually. T...
Mon, Jun 9, 2014 at 9:19 AM